Privacy Policy & Terms of Use
Last Updated: 8/26/2025
1. Introduction
Welcome to Aviva Northwest ('Company,' 'we,' 'our,' or 'us'). By accessing or using our website, services, or products (collectively, the 'Services'), you agree to the following Privacy Policy and Terms of Use. If you do not agree, you may not use our Services.
2. Privacy Policy
Information We Collect
- Personal Information: name, email, phone number, billing/shipping address, and payment details.
- Non-Personal Information: browser type, device, IP address, and usage data through cookies or analytics tools.
How We Use Information
- Provide, operate, and improve our Services
- Process payments and fulfill orders
- Respond to inquiries and customer support requests
- Send updates, promotions, and marketing (opt-out available)
- Comply with legal obligations
Sharing of Information
- Trusted service providers (payment processors, shipping carriers, IT support)
- Legal authorities, if required by law
- Business transfers (merger, acquisition, or sale of assets)
Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights to access, update, delete, or restrict the use of your personal data. To exercise these rights, contact us at compliance@avivanw.com.
3. Terms of Use
Eligibility
You must be at least 18 years old to use our Services.
Acceptable Use
You agree not to:
- Misuse our Services for unlawful purposes
- Attempt to disrupt or hack our systems
- Reproduce, distribute, or resell our Services without permission
Intellectual Property
All content on our website, including text, images, logos, and trademarks, are owned by Aviva Northwest or licensed to us. You may not use them without prior written consent.
Payment & Refunds
All payments must be made in accordance with our pricing terms. Refunds, if offered, are subject to our Refund Policy (if applicable).
Limitation of Liability
To the fullest extent permitted by law, [Your Business Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
Governing Law
These Terms are governed by the laws of Coeur d' Alene, Idaho. Any disputes will be resolved in the courts located in First Judicial District Court of Idaho.
4. Changes to This Policy
We may update this Privacy Policy and Terms of Use at any time. Updates will be posted here with a revised 'Last Updated' date.
5. Contact Us
Aviva Northwest
Email: compliance@avivanw.com
Phone: 509-868-6023